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How do I return an item?

Return Policy

Original sales receipt must accompany returns.
We accept returns for exchange or refund 30 calendar days after delivery of the product. If an item is received damaged or is incorrectly shipped by us please contact Customer Support immediately. Items that are defective and shipped from us or items that you did not order but received from us will qualify for store credit or a cash refund.
Refunds are contingent upon inspection of item(s) once we receive it.
Again you MUST contact us within 30 days if you intend to return ANY item back to our store. Items returned to us AFTER 30 days and WITHOUT contacting us will NOT be refunded.

Customer is responsible for all shipping costs if seller is not at fault.

Please contact customer service for more information on returning an item. Thank you.

e-mail: customerservice@evohoofcare.com

phone: 206.651.4552

Evolutionary Hoof Care Products
9505 SW 192nd St

Vashon, WA 98070